Carter Quality Hardwood FlooringIt's In The Name
WHO WE ARE
Carter Quality — Expert Craftsmanship
Guided by the great mentorship of the company’s founder and CEO, Jason Carter, our company has always championed a different approach to the hardwood flooring industry. We wanted to create a company that could change our label from contractors to craftsmen. By focusing on building a stellar team, providing training opportunities, and top-notch customer service, we did just that! Carter Quality Hardwood Flooring is a collection of driven, hard-working individuals determined to give our customers the best experience possible.
Since its founding in 2006, Carter Quality Hardwood Flooring has worked for thousands of customers all over the Southeast Michigan area. As the company has grown, we have been fortunate to partner with, and learn from, industry leaders and fellow craftsmen in order to navigate the ever-changing industry we call home.
Great Experiences Build Great Brands.
Our CEO, Jason Carter, started in the hardwood flooring industry in 2002. After getting a degree in Marketing while working full-time, he launched his own company in 2006. In 2011, Jason’s father signed on and it became a family affair. He passed away in 2016, however with the support of his wife, Leah, mother, Cindy, as well as past and present employees, Carter Quality has grown into the company it is today.
Our industry is ever-changing. There are always new ways to install wood floors and trending woods and colors change over time. Carter Quality participates in the top 2 training events in our industry every year. First, we send one employee to Bona Certified Craftsman training per year to earn their certification. Second, we attend the NWFA (National Wood Flooring Association) National Convention every year. This ensures we understand the latest trends, techniques, and equipment and bring that knowledge to our customers.
ALWAYS GIVE BACK
Carter Quality Hardwood Flooring has always focused on family and the community. From health insurance plans for employees to donating materials to Habitat for Humanity, we try to do our part to take care of the people who support us.
Carter Quality Hardwood Flooring works with several other local charities including the Marilyn Jane Foundation.
The Team. The Team. The Team.
Our team is lead by our owner and CEO, Jason Carter, a 20 year veteran of the hardwood flooring industry. Scroll down to learn more about our talented craftsmen and apprentices.
Jason founded Carter Quality Hardwood Flooring, Inc. in 2006 after working for his mentor for 4 years. Approaching 20 years in the business, he had this to say, "I remember walking up to the nailer and realizing that I wanted to start my own business." He still feels it was all worth it. Jason, his wife Leah, and daughter Olivia live in their hometown of Oxford, MI and enjoy all things outdoors.
Brendan joined the team in 2019 and has 2 years experience in hardwood installation, sanding, and finishing. Brendan also has 2 years of digital marketing experience. Brendan has a 6 year old son and recently purchased his first house. He produces music, reads, and plays sports in his spare time.
Rob joined Carter Quality in 2017, has 5 years of experience in hardwood flooring, and is a Bona Certified Craftsman. As the Project Manager, Rob takes the lead in logistics, materials planning, and customer service. We classify Rob as a "craftsman's craftsman" due to his near OCD level of detail. Rob and his wife Nichole have 3 sons and call Highland, MI their home.
Austin joined Carter Quality in 2019. Coming in with little direct experience, Austin has acclimated quickly, doing quality work at an early stage. He also runs his own photography company, Lucid Wander Photography, in his free time. Check out his work by clicking the link in the footer below.
Austin joined the team in 2018, bringing 4 years of experience with him. Austin quickly rose to the rank of Lead Technician and achieved Bona Certified Craftsman status. As Lead Tech, Austin ensures all teams are properly equipped for each job. He also functions as a team leader for our larger jobs. Austin has 2 sons and lives in Burton, MI.
Justin rejoined the team in 2019 after a brief hiatus. Justin has worked in the hardwood flooring industry since he was a teenager. Several of Justin's family members are in the business. Justin lives in Waterford, MI and is an avid dirt bike racer.
I can’t say enough good things about this company! From the initial meeting to the very last minute, our experience was incredible. The professionalism and expertise was above and beyond. They were punctual, knowledgeable, transparent and did a spectacular job on our floors. You will be glad you chose Carter Quality Hardwood Flooring!Mandy O. 4/14/2021
I would highly recommend Carter Quality Hardwood Flooring. Jason is the owner, he is very knowledgeable and has a great staff. We had two bedrooms sanded and stained. Austin and Justin arrived every day on time, they were very kind and professional. When they left for the day, everything was cleaned up spotless. Austin was able to match the stain perfectly with the rest of the house wood floors. I can’t say enough about this company and I would definitely use them again.Lori H. 1/30/2020
The staff that worked on our floors were so kind and courteous at our house! They were so respectful of our house and kind to me and my dog each morning - and cleaned up each evening before they left. The floors look amazing - I would recommend Jason and his team to anyone (and I have!!)Brenda F. 11/13/2019
We had very bad looking floors and at one point I thought about replacing them. Jason assured me sanding with a new stain will clean up the looks. He and his crew more than met our expectations. It looks like a brand new house! They knew their products and answered any we questions we had.Ryan D. 6/17/2019
Carter Quality Harwood Flooring refinished all of our wood floors. They were very professional, very punctual and did an exceptional job. Their dustless system made clean up very easy. I’m a Realtor and always recommend Cater to my clients. Quality job, quality company and quality guys.Gerald S. 10/13/2018
We just had our hardwood floors refinished in our kitchen and dining room. Dan was the technician. He was extremely polite, hardworking and kept us well informed as to what he was doing. We would highly recommend this company for your hardwood flooring needs. Our refinished floors look beautiful and just like new.Teri S. 1/27/2017
Have used Carter's twice : Once to install hardwood floors in my house 8 years ago and last month they came and sanded the floors and stained them from dark to light and it turn out beautifully!!!! We were doing a remodeling to our home and our contractor was very impressed on their quality. I would recommend Carter Quality Hardwood Floor to anyone!! Thank you again Jason for another great job .Debra D. 10/20/2016
Jason came out and quoted us for the job we needed done. Set a date that worked great for us. The day the job started he came out w Andrew and talked things over w us, the job has been done and is completed! We’re very happy w our staircase and upstairs hallway. Andrew did an amazing job, was very professional and informative. We definitely will have them do future jobs!Meghann R. 10/08/2021
Jason came out and quoted us for the job we needed done. Set a date that worked great for us. The day the job started he came out w Andrew and talked things over w us, the job has been done and is completed! We’re very happy w our staircase and upstairs hallway. Andrew did an amazing job, was very professional and informative. We definitely will have them do future jobs!A G. 10/08/2021
Called Carter floors to repair our wavy wood floors. Jason came and explained how moisture and humidity in our basement were affecting the entry level first floors. He even took the time to show me which product to order to monitor humidity levels. Talk about customer service!Theresa L. 7/27/2021
Once the humidity levels were under control, the floors were refinished. The crew did fantastic work. It has been over a year since the work was done and still everyone asks if we got new floors.
We had such a great experience that we called Carter floors to complete work at our daughters house.
Jason and his crew are highly skilled trustworthy professionals. We recommend them for your next project.
We absolutely love the floors. Had new flooring installed and it matches the refinished floors perfectly. Everyone was so professional and conscientious. Austin did a great job and worked incredibly hard. Rob did a beautiful job around our stone fireplace. We couldn't be happier, we would use Jason and his crew again. Dean and Martha YCraig “. 6/24/2021
We recently had our floors refinished by Jason…WOW! What a difference. Start to finish it was a great experience. Great communication followed by great results. Austin and Austin did a fantastic job. They were professional and friendly. We really could not be happier. They sanded and our ash floors and finished with a bona matte craft oil. They look brand new. The system they use made the clean up a breeze…I was shocked at the small amount of dust. We highly recommended Carter Quality Floors! Thank you Jason!Laura S. 6/23/2021
I just had new hardwood flooring put in the entire first floor of my house. Rob, Austin, Mike and Andrew were very professional and spent a lot time on the details. They were very timely with start and finish. Jason was also very professional with the quote and organizing of the job. I highly recommend them . When we have more flooring work, I will call Carter Quality Flooring.Marilyn S. 5/04/2021
I can’t say enough good things about this company! From the initial meeting to the very last minute, our experience was incredible. The professionalism and expertise was above and beyond. They were punctual, knowledgeable, transparent and did a spectacular job on our floors. They told me they would leave my home cleaner than when they started and they did! Dustless resurfacing and the crew was maticulous cleaning at the end of every day. You will be glad you chose Carter Quality Hardwood Flooring!Anna O. 4/15/2021
We used Jason Carter with Carter quality two times in the last 15 years. Both times we were out of town and gave him and his crew full access to our home. They are very trustworthy and honest. Their work is hands-down the best I’ve ever seen. JASON is very reasonable and his work is amazing. He has a great crew also. We just returned back from vacation and our house was clean and intact. The floors turned out beautiful. His crew kept us updated and sent us pictures of our beautiful floors. I would recommend this company to anyone anytime. Local company. Hard-working crew. Great family guy. He knows what he’s doing and has been doing it for many years. I would recommend Carter Quality floors to ANYONE!Michele N. 4/04/2021
We have used Jason (owner) and his company twice in 15 years. Both times we were out of town when we had them work on our floors. Very trustworthy and honest. They are extremely reasonable and their work is amazing. JASON and his company are easy to work with. Very honest very hard-working and their work is absolutely beautiful. Hands-down I would recommend them to anybody for anything. Not only is the work amazing. But nice. Hard working. Honest. Respectful. Caring. Local guy. Local company. Love them!!!!Michele N. 4/04/2021
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We are open to working with any companies, either on a business or charitable basis! Give us a shout and someone will get back with you shortly.
We Are Carter Quality
We have worked on all types of hardwood floors, all over Southeast Michigan.